Shipping policy

At CRUE, we provide free shipping to the US and HK. You will receive an order confirmation once you place an order.

All orders take 2-3 days to process, depending on time of order and inventory. For orders with items that are back-ordered, these orders will take 7 extra days to process. Orders are dispatched within 24 hours after the order has been processed. You will receive an order shipment confirmation.

Shipping Time Disclaimer

Please note that all shipping times provided are estimated and are dependent on the courier's schedule and operations. While we strive to ensure timely delivery, we cannot be held responsible for delays caused by the courier service, customs processes, or other circumstances beyond our control.

Please see below for the estimated shipping time.

If shipping to HK

Shipping Method	Shipping Time	Cost
Free Shipping	1-3 business days	Free

If shipping to the US

Shipping Method	Shipping Time	Cost
Free Express Shipping (min. order US$250)	1-3 business days	Free
Express Shipping	1-3 business days	US$60
Standard Shipping	2-14 business days	US$25

If shipping to the Rest of World

Shipping Method	Shipping Time	Cost
Free Express Shipping (min. order HK$2,500)	1-3 business days	Free
Express Shipping	1-3 business days	HK$480
Standard Shipping	2-30 business days	HK$200