Shipping & Returns Policy
Shipping Policy:
At CRUE, we provide free shipping to Hong Kong. You will receive an order confirmation once you place an order.
All orders take 2-3 days to process, depending on time of order and inventory. For orders with items that are back-ordered, these orders will take 7 extra days to process. Orders are dispatched within 24 hours after the order has been processed. You will receive an order shipment confirmation.
Please see below for the estimated shipping time.
If shipping to HK
|
Shipping Method |
Shipping Time |
Cost |
|
Free Shipping |
1-3 business days |
Free |
If shipping to the US, Canada, Singapore, Taiwan or Macau, on orders over US$150
|
Shipping Method |
Shipping Time |
Cost |
|
Free Shipping |
2-14 business days |
Free |
Returns Policy:
All CRUE orders and items are final sale and we do not offer any refunds. For any exchanges due to incomplete orders and damaged products, please contact us by e-mail at crue.hk@gmail.com.